All orders are delivered from our boutique based in Sydney, Australia. All local & international orders are dispatched through Australia Post and tracking will be provided. 

Australia

Complimentary Delivery
Spend AUD$100 and over to receive complimentary delivery within Australia.

Standard Delivery
Estimated 3-7 business days = AUD$10

Express Delivery
Estimated 1-3 business days = AUD$15

New Zealand

Complimentary Delivery
Spend AUD$150 and over to receive complimentary delivery within Australia.

Standard Delivery
Estimated 5-8 business days = AUD$15

Express Delivery
Estimated 2-5 business days = AUD$30

International

Complimentary Delivery
Spend over AUD$250 and over to receive complimentary delivery.

Standard Delivery
AUD$20

International duties & customs tax
Please note that all international duties and customs tax are the responsibility of the customer. Please be sure to include your phone number.

Where we deliver to

• Asia: Hong Kong SAR, Japan, Malaysia, Singapore, South Korea, Cambodia, China, India, Indonesia, Laos, Myanmar (Burma), Nepal, Pakistan, Philippines, Sri Lanka, Taiwan, Thailand, Vietnam
• Oceania: Fiji, French Polynesia, New Caledonia, Papua New Guinea, Tonga, U.S. Outlying Islands, Wallis & Futuna
• UK & Europe: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Ireland, Albania, Bosnia & Herzegovina, Croatia, Estonia, Greece, Hungary, Iceland, Romania, Russia, Serbia, Slovakia, Ukraine
• United Arab Emirates
• USA & Canada

Processing Time

We strive to process as fast as we can so you can enjoy your Atelier Akina jewellery pieces as soon as possible!

Made to order pieces
Allow 3-5 business days for us to handcraft, process & pack your order.

Ready-to-wear pieces
Allow up to 3 business days for us to process & pack your order.

We will send you an email with the tracking number of your order once it has been processed & packed for delivery. Track the progress of your order here by entering the tracking number.

Lost or stolen packages

Please note we are not liable for lost, stolen, or damaged products. Parcels cannot be left unattended, so will be redirected to your local post office for collection. We are not responsible for your order if you enter the incorrect address, once the order is dispatched we cannot redirect it so be sure to check the address before confirming your order.

Wrong Address

If you have provided the wrong address, please contact us via the contact form as soon as possible before we process the order. Once the order has been processed and dispatched, we are not able to change the address.