All orders are shipped from our boutique based in Sydney, Australia through Australia Post and tracking will be provided. We provide both standard & express shipping and will be calculated at checkout. Please refer to delivery costs below based on your country.

Estimated time to arrive = Processing time + Delivery time (based on your country)

Processing Time

We process and pack all our orders in-house with care! Allow up to 3 business days for us to process your order. We will send you an email with the tracking number of your order once it has been processed.

Please note that there may be potential delays during high-demand periods or during Australian public holidays.

Delivery Time

Delivery cost is provided at checkout depending on your country and area code. Please be sure to include your email address and phone number.

Australia

Free standard delivery: Orders AUD $150.00 and up
Standard delivery:
- Estimated 3-7 business days
- AUD $5
Express delivery: $15
- Estimated 1-3 business days
- AUD $15
All orders include tracking

New Zealand

Free standard delivery: Orders NZD $200.00 and up
Standard delivery:
- Estimated 5-8 business days
- NZD $12
Express delivery:
- Estimated 2-5 business days
- NZD $30
Tracking provided for all shipments

Singapore

Free standard delivery: Orders SGD $200.00 and up
Standard delivery:
- Estimated 8-13 business days
- SGD $12
Express delivery:
- Estimated 4-8 business days
- SGD $30
10% GST included at checkout, no additional import duties on jewelry
Tracking provided for all shipments

USA & Canada

Free standard delivery: Orders USD $250.00 and up
Standard delivery:
- Estimated 6-9 business days
- USD $12
Express delivery:
- Estimated 4-7 business days
- USD $30
All duties and import taxes are calculated and included at checkout (DDP - Delivered Duty Paid)

Tracking Orders

Track the progress of your order here by entering the tracking number. We will send you an email with the tracking number once we have packed your order.

Lost or stolen packages

Please note we are not liable for lost, stolen, or damaged products. Parcels cannot be left unattended, so will be redirected to your local post office for collection. We are not responsible for your order if you enter the incorrect address, once the order is dispatched we cannot redirect it so be sure to check the address before confirming your order.

Wrong Address

If you have provided the wrong address, please contact us via the contact form as soon as possible before we process the order. Once the order has been processed and dispatched, we are not able to change the address.