Atelier Akina is based in Sydney, Australia. We design & make all our jewellery locally in Sydney, and use the best materials from all over the world to ensure the pieces are top-quality.

From time-to-time, we will pop up at markets around Sydney. If you would like to get updates on when and where we'll be for the next market, subscribe to our newsletter and follow us on instagram.

We currently do not have a physical store where you can visit, but that definitely is one of our future goals!

From time-to-time, we hold markets in Sydney. This would be a great opportunity for you to come and visit us!

If you would like to get updates on when and where we'll be for the next market, subscribe to our newsletter and follow us on instagram.

Please contact us via the contact form as soon as possible. If the order has already been dispatched, we won't be able to do much.

Once you have made a purchase, you will receive a confirmation email that your order has been received.

Once the order has been dispatched, you will receive an email with the tracking number from Auspost.

We are shipping from our boutique, based in Sydney, Australia!

Yes! We also offer free shipping for orders outside of Australia when you purchase over $200.

You can check our Shipping & Delivery to see if we deliver to your country. Both standard & express shipping are available. Depending on your order, you may be eligible for free delivery!

Please note that all tax & duties is your responsibility.

Depending on where you are located, the time for the order to get delivered will vary. For Australian orders, after processing time of 1-3 days, your order will take:

• 6-10 business days for standard delivery
• 3-7 business days for express

For international deliveries outside of Australia, it varies based on where you are based. Refer to our shipping & delivery page to get an accurate idea of how long it will take

• Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes we do!

• For Australia orders, free standard shipping is available for orders AUD$100 or over.
• For international orders outside of Australia, free standard shipping is available for orders AUD$200 or over.

Refer to our shipping & delivery page for more information

Yes, all orders have tracking provided. We use Australia Post to dispatch all domesitc and international orders.

Due to the handmade nature of our products, we are unable to accept returns or exchanges. Every item is meticulously crafted with care and attention to detail, making each piece unique. We strive to accurately represent our products through descriptions and images to ensure customer satisfaction. If you have any questions or concerns about your order, please contact us via the contact form, and we will be happy to assist you.